Target audience:
Middle and senior managers seeking additional skills to develop, motivate and retain staff. Human Resource professionals seeking to expand their skills and support managers in employee engagement.
Benefits of the program:
- Improve retention of high performing and high potential employees
- Enhance and accelerate development of key employees
- Improve employee engagement
Learning objectives:
At the end of this program, participants will be able to:
- Explain how coaching enhances retention
- Define coaching in the workplace
- Use coaching to enhance retention through performance feedback, career development and career management
- See how coaching has been applied in different types of organizations in China
Proposed Program Structure
Module 1: Why Coaching?
What are the factors that influence retention?
From Coaching to Retention™ – how coaching improves retention
Module 2: What is coaching?
What distinguishes coaching from mentoring, directing, and managing?
Beliefs about coaching and managing
Module 3: The GROW coaching model
Introduction to the elements of the model
Module 4: Coaching for Career Development
What is coaching for career development?
How is coaching for career development linked to retention?
Triggers and timing for coaching for career development?
Process and key questions for career development coaching
Role play 2
Module 5: Coaching for Career Management
What is coaching for career management?
How is coaching for career management linked to retention?
Triggers and timing for coaching for career management?
Process and key questions for career management coaching
Role play 3
Module 6: Coaching for Performance Feedback
What is coaching for performance feedback?
How is coaching for performance feedback linked to retention?
Triggers and timing for coaching for performance feedback?
Process and key questions for performance feedback coaching
Role play 4
Module 7: From Coaching to Retention™
What are the challenging of coaching for each area?
What are the benefits of coaching for each area?
What are the key challenges of coaching for each area?
Panel discussion - Coaching in different organizations
